Learning Objectives

• Define progressive disclosure
• Identify uses of progressive disclosure in an interface
• Differentiate progressive disclosure from staged disclosure
• Define an interactive enhancement
• Describe 2 main reasons why to use enhancements
• Differentiate customization and personalization of a product

Resources

• Progressive Disclosure by Jakob Nielsen
• The Role of Enhancement in Web Design by Raluca Budiu
• Customization vs. Personalization in the User Experience by Amy Schade

Further Reading

• 7 Tips for Successful Customization by Amy Schade
• 6 Tips for Successful Personalization by Amy Schade